Comments for Yeah, This Is Knutts http://www.knuttbutter.com Sad Thing? Everyone Knows It Thu, 11 Mar 2010 21:33:19 +0000 http://wordpress.org/?v=2.9.2 hourly 1 Comment on 10 Tricks to Talking to Tech (Support), Part 1 by Brent2 http://www.knuttbutter.com/2009/01/10-tricks-to-talking-to-tech-support-part-1/comment-page-1/#comment-766 Brent2 Thu, 11 Mar 2010 21:33:19 +0000 http://www.knuttbutter.com/?p=139#comment-766 If tech support isn't doing what you ask, take a breath and ask yourself if they should. They may be trying to protect you or the company they work for. If that's the case, you probably won't ever get what you want. If you really think they should ask for supervisor. Just make sure you're right before you do. If tech support isn’t doing what you ask, take a breath and ask yourself if they should. They may be trying to protect you or the company they work for. If that’s the case, you probably won’t ever get what you want.

If you really think they should ask for supervisor. Just make sure you’re right before you do.

]]> Comment on 10 Tricks to Talking to Tech (Support), Part 1 by A-Kasse http://www.knuttbutter.com/2009/01/10-tricks-to-talking-to-tech-support-part-1/comment-page-1/#comment-765 A-Kasse Thu, 11 Mar 2010 05:16:06 +0000 http://www.knuttbutter.com/?p=139#comment-765 hi i like reading your post and thank you for giving us nice tricks on customer support i will used it when i need to call them. i like your idea of tackling them hi i like reading your post and thank you for giving us nice tricks on customer support i will used it when i need to call them. i like your idea of tackling them

]]> Comment on 10 Tricks to Talking to Tech (Support), Part 1 by Storbyferie http://www.knuttbutter.com/2009/01/10-tricks-to-talking-to-tech-support-part-1/comment-page-1/#comment-764 Storbyferie Thu, 11 Mar 2010 04:52:48 +0000 http://www.knuttbutter.com/?p=139#comment-764 hi thanks for posting your tricks. it would very useful to some extent. and what if they do not follow what we ask for but i should say your 10th point is too good hi thanks for posting your tricks. it would very useful to some extent. and what if they do not follow what we ask for but i should say your 10th point is too good

]]> Comment on 10 Tricks to Talking to Tech (Support), Part 2 by Stephen Reis http://www.knuttbutter.com/2009/01/10-tricks-to-talking-to-tech-support-part-2/comment-page-1/#comment-655 Stephen Reis Sun, 17 Jan 2010 14:44:16 +0000 http://www.knuttbutter.com/?p=137#comment-655 Seth Godin wrote something about complaints a few days ago http://sethgodin.typepad.com/seths_blog/2010/01/amplifying-complaints.html Seth Godin wrote something about complaints a few days ago http://sethgodin.typepad.com/seths_blog/2010/01/amplifying-complaints.html

]]> Comment on DUIs, Busses and 8 Year-Olds by Forex http://www.knuttbutter.com/2008/08/duis-busses-and-8-year-olds/comment-page-1/#comment-430 Forex Tue, 29 Sep 2009 14:06:28 +0000 http://www.knuttbutter.com/?p=48#comment-430 What a story... What a story…

]]> Comment on Bikini Strangler Wants to Die by Wholesale Shoes http://www.knuttbutter.com/2008/08/bikini-strangler-wants-to-die/comment-page-1/#comment-369 Wholesale Shoes Sat, 29 Aug 2009 14:49:20 +0000 http://www.knuttbutter.com/?p=68#comment-369 very cool...I like your article!!! very cool…I like your article!!!

]]> Comment on DUIs, Busses and 8 Year-Olds by medical tourism in israel http://www.knuttbutter.com/2008/08/duis-busses-and-8-year-olds/comment-page-1/#comment-315 medical tourism in israel Tue, 21 Jul 2009 11:10:37 +0000 http://www.knuttbutter.com/?p=48#comment-315 I am really fan of your blog... I am really fan of your blog…

]]> Comment on Bikini Strangler Wants to Die by vaunce http://www.knuttbutter.com/2008/08/bikini-strangler-wants-to-die/comment-page-1/#comment-287 vaunce Fri, 10 Jul 2009 00:31:46 +0000 http://www.knuttbutter.com/?p=68#comment-287 This is a great post. Thank you. This is a great post. Thank you.

]]> Comment on DUIs, Busses and 8 Year-Olds by Drunk People http://www.knuttbutter.com/2008/08/duis-busses-and-8-year-olds/comment-page-1/#comment-257 Drunk People Thu, 02 Jul 2009 12:37:15 +0000 http://www.knuttbutter.com/?p=48#comment-257 Muahahah! I really don't belive something like this can happen in the real life! Muahahah! I really don’t belive something like this can happen in the real life!

]]> Comment on 10 Tricks to Talking to Tech (Support), Part 1 by Brent2 http://www.knuttbutter.com/2009/01/10-tricks-to-talking-to-tech-support-part-1/comment-page-1/#comment-232 Brent2 Sat, 20 Jun 2009 20:02:39 +0000 http://www.knuttbutter.com/?p=139#comment-232 You're absolutely right Dominik and it's true of most support techs. They're there to solve problems and most enjoy doing it. Still, even your friend probably stops wanting to help when the customer is being rude. You’re absolutely right Dominik and it’s true of most support techs. They’re there to solve problems and most enjoy doing it. Still, even your friend probably stops wanting to help when the customer is being rude.

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